Viết thư phản hồi! Note: You need to write a response to an e-mail that you will read. What your response needs to include is in the directions so make sure you also read the directions carefully. Dear Ms. Smith, Hope I did not catch you at a busy time since I am sure that you have many other important priorities at work to take care of. But, the issue, I want to raise here, is also equally important for our office staff. The reason for which I am writing this letter is that our office does not have any cafeteria for its staff where they can go and sit to enjoy some snacks, drinks and food. Now, this would not really be much of an issue if they did not have to walk about 10-12 minutes to grab something for them when they need something to eat or drink during their short breaks and thus collectively waste many important work hours. Besides, going out like this just to get some snacks or get a cup of coffee is rather inconvenient for us, especially, when the weather condition is not favourable. Therefore, I would like to request you to set up a staff cafeteria in the large empty room at the corner of our office, which remains unused most of the time. That will make sure that our staff have at least one less issue to worry about when trying to be more productive and efficient at work. I hope you will consider the issue and arrange to set up a cafeteria soon. Thank you in advance. Yours faithfully, Andrew Jones Direction: As if you are Ms. Smith, read the letter and give a suitable response.