Trang chủ Đề thi & kiểm tra Khác Trắc nghiệm Tiếng Anh Toeic - Mini Test !!

Trắc nghiệm Tiếng Anh Toeic - Mini Test !!

Câu 2 :
Mark your answer on your answer sheet:

Media VietJack

A. He’s handling a tool

B. He’s cutting grass

C. He’s building a bookshelf

D. He’s walking up to the roof

Câu 3 :
Mark your answer on your answer sheet:

Media VietJack

A. The man is finishing his meal

B. The customer is waiting for a table

C. The waiter is setting the table

D. The woman is looking at the menu

Câu 5 :
Would you like anything to drink?

A. Yes, I liked it very much

B. Some tea would be nice

C. No, I didn’t get anything

Câu 6 :
Who asked for a copy of the report?

A. Yes, I will ask him

B. Fifteen pages

C. Mr. Johnson did

Câu 7 :
Where is the conference room?

A. It’s on the second floor

B. Let’s meet in a short while

C. We have plenty of room

Câu 8 :
The software is not running properly

A. You shouldn’t run too fast

B. Let me see if I can do anything about it

C. No, I am not going to wear it

Câu 9 :
Did you deliver the package in person?

A. No, I asked Rick to take it

B. At the post office

C. He is not the person

Câu 10 :
What did Mr. Chin say to you at the meeting?

A. He didn’t say much

B. Let’s go talk to him

C. Where is he now?

Câu 11 :
Who approved the new schedule?

A. You will have to prove it

B. Sorry, I can’t change my schedule

C. I think Mr. Sutton did

Câu 12 :
Mr. Robertson runs our San Francisco office, doesn’t he?

A. No, it’s in Los Angeles

B. Yes, he is the boss there

C. He’s on a business trip

Câu 13 :
Would you like a hand with your luggage?

A. Yes, I can lend it to you

B. The handle is in the front

C. Yes, that would be nice, thanks

Câu 14 :
Why did you come by yesterday?

A. I came in early today

B. Because I had a question

C. By two o’clock at the earliest

Câu 16 :
Where is the conversation taking place?

A. In a bus

B. At a college

C. In a car

D. On the highway

Câu 17 :
What is the problem?

A. The highway is closed

B. They missed a bus

C. The road is congested

D. They made a wrong turn

Câu 19 :
What does the man say he is worried about?

A. The distance

B. His co-workers

C. The work

D. The pay

Câu 20 :
What does the man say about his new job?

A. It is very difficult

B. His co-workers are friendly

C. It is very close to his place

D. He has to drive a lot

Câu 22 :
What impressed the man about Jason?

A. His job experience

B. His education background

C. His work ethic

D. His confidence

Câu 23 :
What are the speakers discussing?

A. A person they have just interviewed

B. Company sales figures

C. A guy they both know in the sales department

D. The feedback they got from a recent survey

Câu 25 :
When will the woman hand in her report?

A. By lunch

B. By the end of the day

C. By tomorrow

D. By the end of the week

Câu 26 :
Who wants to see the report?

A. Wendy

B, The general manager

C. Mr. Wright’s secretary

D. The receptionist

Câu 28 :
How long has Ronda been with the company

A. One week

B. One month

C. Three months

D. Six month

Câu 29 :
In which department does Ronda work?

A. Marketing

B. Planning

C. Accounting

D. Personnel

Câu 31 : Why does he need the pens?

A. To write a book

B. For the office employees

C. To make a large drawing

D. To give away at a conference

Câu 32 :
How much will he pay for the pens?

A. $20

B. $40

C. $120

D. $140

Câu 34 :
How did the woman learn about the item?

A. From an advertisement

B. From a product catalogue

C. From some reviews

D. From her colleague

Câu 35 :
What does the woman say she would prefer?

A. To get the money back

B. To change the color

C. To get a discounted item

D. To replace the item

Câu 37 :
What does the speaker remind Ms. Kim to do?

A. To arrive for her appointment early

B. To pick up her appointment book

C. To clean the office by 10 o’clock

D. To call Helen later today

Câu 38 :
When is Mr. Kim’s appointment?

A. Wednesday

B. Thursday

C. Friday

D. Saturday

Câu 40 :
How many vehicles are involved in the accident?

A. Two

B. Three

C. Four

D. Five

Câu 41 :
In which part of the day is the report being aired?

A. Morning

B. Midday

C. Afternoon

D. Evening

Câu 43 :
What is the main purpose of the call?

A. To set up an interview

B. To offer a position at the company

C. To seek information about a job

D. To respond to an earlier call

Câu 44 :
What position did Mr. Lee apply for?

A. Sales manager

B. Personnel manager

C. Accounting manager

D. Computer programming

Câu 46 :
Why is the speaker excited?

A. He will receive a cash reward

B. His team won the campaign

C. He just got promoted

D. He opened up a new restaurant

Câu 47 :
Who most likely is giving the talk?

A. A team manager

B. Sophie

C. A waiter

D. A sale representative

Câu 49 :
How much is the special offer?

A. $100

B. $200

C. $300

D. $400

Câu 50 :
Who would be most interested in this advertisement?

A. People who want to travel overseas

B. Members who belong to the fitness club

C. Staff who work for the Travel Lodge Inn

D. Those who want to get away for the weekend

Câu 63 :
Rosewater Medical Center employs healthcare -------- affiliated with Huron University.

A. professional

B. profession

C. professionals

D. professionally

Câu 64 :
Employees who have not yet registered on the new company website must do so ------

A. nearly

B. immediately

C. precisely

D. significantly

Câu 68 :
Lohman stated that the network problem (69)........ by outages at the local communication company.

A. is caused

B. has been caused

C. will be caused

D. was caused

Câu 73 :
When was Ms. County’s check-out date?

A. December 3

B. December 5

C. December 7

D. December 9

Câu 75 :
Part VII: Reading Comprehension
Directions: In this part you will read a selection of texts, such as magezine and newspaper articles, letters, and advertisements. Each text is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C) or (D) on your answer sheet.
Question 76 - 77 refer to following paragraph:
Exciting and Relaxing Waterborne Travel Option
Blue Bridge Ferries – Relax and enjoy the scenery!
Forget about annoying and crowded traffic! Take a ferry ride across the Bay of Fundy in comfort, style, and with time to spare! Our high-speed Blue Bridge ferries provide a quick and convenient ride between Everett and Fundy Bay City, offering a great host of amenities including reserved seating, fax machine, and television. Friendly captains and crew will make your ride more enjoyable. With hourly departures, our ferries will take you to Fundy Bay terminal, only five minutes from the Fundy Bay City business district, in just 45 minutes. Monthly passes are available at $100. Parking is available in an adjacent parking lot with affordable rates ($5.00 per day, $3.00 on weekends, $75.00 for a monthly pass). It is a great way to start and finish your day! For more information on fares and ferry schedules, visit our website at www.bbferries.com, or call us at (555) 512-3342.
76. What seems to be true about Fundy Bay City?

A. It will soon provide train service to Everett

B. It provides free parking for monthly pass holders.

C. It provides free schedules for the ferry service.

D. Its business centers is only minutes from the ferry terminal

Câu 76 :
Who are the intended readers of this advertisement?

A. Ferry employees

B. Commuters to Fundy Bay City

C. Travel agents

D. Blue Bridge shareholders

Câu 78 :
What time is the library open till on Friday?

A. 1:30 p.m.

B. 5:00 p.m.

C. 6:00 p.m.

D. 8:30 p.m.

Câu 79 :
What is NOT mentioned about the library in the notice?

A. It serves certain types of customers only

B. It opens on weekends during certain months.

C. Its address has changed recently.

D. It is located next to a school

Câu 81 :
When does Mr. Lehman have to leave in the afternoon?

A. May 10

B. May 13

C. May 15

D. May 17

Câu 82 :
Question 83 - 85 refer to following paragraph:
Arabian Business Weekly
October 8
Eli Finance Awarded the Best Financial Services Company in the UAE
Eli Finance, the largest real estate financier in the Middle East by market value and total assets, today proudly announced that it received the award for the “Best Financial Services Company in the UAE” during the 2008 Liquid Real Estate Awards ceremony organized by Euromoney. Euromoney Liquid Real Estate Awards honor the world’s leading institutions for their ability to innovate and develop new products and services to meet the market’s demand in today’s increasingly challenging financial environment, as well as make the most efficient use of the inherent strengths within their organization. Speaking on the occasion, Mr. Ismael Alharmi, Chief Executive Officer of Eli Finance said, “We are honored to receive this prestigious award and I would like to thank our staff at Eli for their efforts. This award will leverage our position as the largest real estate financier in the region”. Eli won this award from a highly competitive list of contenders for its excellent performance and business expansion over the last ten months. Its half yearly net profit saw an increase of 155 percent and total assets, as of June 2008, stood at an astounding AED14.2bn, a growth of 133% compared to AED6.1bn as of June 2007.
Eli has also set its global footprint in various international markets such as Egypt and Saudi Arabia, and plans to commence operations in Jordan and Qatar.
83. Where does Eli Finance plan to begin operations?

A. In Egypt

B. In Saudi Arabia

C. In Iran

D. In Qatar

Câu 83 :
What seem to be true about Eli Finance?

A. It has overtaken its rival company Euromoney

B. Its main office will relocate to the Middle East region

C. It received the award because of excellent business performance.

D. It was disappointed with the award given by Euromoney

Câu 84 :
What is the main point of this article?

A. An investigation is being conducted for a financial company’s fraud scandal.

B. A firm has been recognized for its remarkable growth.

C. UAE firms are gaining more influence in the international market.

D. Eli Finance announces the appointment of a new CEO

Câu 85 :
Question 86 - 90 refer to following paragraph:
Passage 1:
THEARTSTORE.COM
All-inclusive art resource for artists, students and lovers of exceptional design!
Your source for Art Supplies, Painting Supplies, Craft Supplies, Drafting Supplies, Architecture Supplies, Digital Printing and Much More!
Weekend special! (Limited time offer while quantities last)
Reeves Ease! Painting Set – Watercolor, $25.99 - $16.99
DecoColor Paint Markers – Assorted colors, $2.79 and up
Art Alternatives Economy Sketchbooks (8.5’’x11’’), $9.65
Buy a Coleman Watercolor Field Box Set and receive a six-color watercolor set free!
(Regular price $60, Sale price $48) The Coleman Watercolor Field Box Set contains twelve Coleman half pans of moist watercolors, Sceptre pocket brush, artist sponge, water pot, white integral palette and thumb ring.
For consultation or questions, contact our customer service representatives at inquiry@thearstore.com.
************
Passage 2:
Art World
International contemporary art and style magazine
Baltimore’s best art supply store
Whether you are a student, a hobbyist, or a serious artist, The Art Store has the best range of supplies at the consistently lowest price. If you need high-quality paper, paint, brushes, canvas, or more, The Art Store is the place to go. It is a national chain and carries its own brands of supplies, along with other brands. Since there is no middleman, The Art Store brand products are very affordable and high quality.
Also, there are always specials and sales on different items. Customers can sign up to get coupons and specials in the mail. The Art Store also has a preferred customer card that helps with getting the best price.
This weekend, The Art Store offers special discounts for watercolor paints, paint markers and sketchbooks. If you need to purchase back-to school supplies for your child, you do not want to miss this opportunity to save. They also provide free USP ground shipping on orders over $100, although some supplies may take up to four weeks to arrive. For more details, check out their website, www.theartstore.com.
86. In the review, the word “affordable” in paragraph 1, line 5 is closest in meaning to

A. influential

B. inexpensive

C. kind

D. popular

Câu 86 :
Which of the following is not included in the Coleman Watercolor Field Box Set?

A. Palette

B. Sponge

C. Sketchbooks

D. Watercolors

Câu 87 :
Why did the review choose The Art Store as the best art supply store?

A. Convenient international shipping

B. Excellent customer service

C. Low prices

D. Friendly staff and nice interior design

Câu 88 :
What can be inferred about The Art Store?

A. It has a good reputation as an art supply provider

B. It has recently moved to Baltimore.

C. It has recently moved to USA.

D. It offers special sales through the website monthly

Câu 89 :
What is offered as a special discount item?

A. Two sketchbooks for the price of one

B. A gift with the purchase of a watercolor set

C. 50% discount on shipping for all purchases

D. A free coupon with the purchase of an easel

Câu 90 :
Question 91 - 95 refer to following paragraph:
Passage 1:
To: Ken Perez <kperez@megasupply.com>
From: Emma Appleby <eappleby@megasupply.com>
Date: July 2
Subject: Fall Catalog Review
Hi Ken,
Please find attached sample pages from the fall catalog which will be released at the end of August. Please review them and give me your comments. Mr. Benson and I agreed that the pages with dining room furniture should be redone because the colors are not right. Let me know what you think.
We don’t have much time because we have to complete the catalog, send it for printing by July 30, and release it by the end of August. So please send me your comments as soon as possible. After I incorporate all the comments, I will obtain the management’s approval on the revised document and send it to ABC Printing.
Emma
*************
Passage 2:
To: Emma Appleby <eappleby@megasupply.com>
From: Ken Perez <kperez@megasupply.com>
Date: July 3
Subject: RE: Fall Catalog review
Emma,
My e-mail system was down yesterday, and I did not have access to my messages until this morning. That’s why I was not able to address your concerns earlier.
Now I can open your e-mail, but for some reason I cannot open the attachments. I can’t figure out what is wrong.
Could you send me the attachment again? I have a marketing this afternoon at three, but will have some time to go over the pictures before that. I’ll try to send you my comments by the close of business today.
Ken
91. What is the attachment referred to by Mr. Perez?

A. A meeting agenda

B. A printing schedule

C. A contract document

D. Photographs of furniture

Câu 91 :
In the second e-mail, the word “concerns” in paragraph 1, line 2 is closest in meaning to

A. worries

B. suggestions

C. requests

D. involvements

Câu 92 :
Why did Mr. Perez send Ms. Appleby an e-mail?

A. To invite her to a meeting

B. To give his comments on the catalog

C. To request her to resend the document

D. To ask about the printing deadline

Câu 93 :
By when should the document be sent to ABC Printing?

A. July 1

B. July 20

C. July 30

D. August 30

Câu 94 :
What did Ms. Appleby request Mr. Perez to do?

A. To send her a notice regarding a marketing meeting

B. To review sample pages of a catalog

C. To put her photo in the new catalog

D. To fix her computer

Câu 95 :
Question 96 - 100 refer to following paragraph:
NanoMac Inc.
Finance Department
Office #402
26 Mountain Dr.
Sharonville, SC
Brooks Brothers Marketing
356 Brewster Rd.
Applewood, TN
Att'n: Paul O'Reilly
INVOICE FOR:
1 desktop computer $590.75
1 laser jet printer $195.95
NanoMac Inc.
2 cartons glossy 8 x 11 inch copy paper $54.25
100 blue Shic pens $103.96
GST (Goods and Services Tax) $62.03
TOTAL PAYABLE: $1006.94
Customer Registration No. 878-96854-632
Invoice No. 856
Date of Invoice: July 15, 2007
To be paid within 30 days of invoice date. Should customers fail to pay within 30 days, a charge of $50 will be added to the account each month that payment is overdue.
Note: NanoMac Inc. is trying to improve its customer service. Since your company has been a loyal customer of ours, we invite you to fill out an online survey to assess our customer service. Fill out the survey at www.nanomac.com and you can enter to win a $500 coupon.
If you have any questions about the invoice, please contact our department by e-mail or phone.
************
To: Michael Shoe
From: Paul O'Reilly
Subject: Surcharge
Date: September 25, 2007
Hi Michael,
I recently received an invoice for the products we purchased from your company in July. I noticed that we were charged an additional $100 dollars because our payment was two months overdue. I would like to explain why we failed to make these payments, and hope that you will reverse the charges immediately.
At the end of July, our department underwent restructuring and Brian Davies, our Finance Manager, was asked to leave. Unfortunately, in the process of changing managers a few files were misplaced, including the one containing all of our office supplies invoices. I hope you will accept my request so that we continue doing business with your company in the future.
Sincerely,
Paul O'Reilly
96. What kind of service does NanoMac Technology provide?

A. It specializes in computer software.

B. It distributes office supplies.

C. It repairs electronic devices.

D. It gives financial advice.

Câu 96 :
Which of the following is TRUE about Brooks Brothers Marketing?

A. It has several offices in Sharonville.

B. It is an electronics store.

C. It constantly works with NanoMac.

D. It is a start-up company.

Câu 97 :
What is the purpose of the e-mail?

A. To improve the volume of the order

B. To ask about an upcoming sale

C. To request an address change

D. To respond to a service charge

Câu 98 :
What is the purpose of the e-mail?

A. To improve the volume of the order

B. To ask about an upcoming sale

C. To request an address change

D. To respond to a service charge

Câu 99 :
What happened at Brooks Brothers Marketing in July?

A. It merged with another marketing company.

B. The management structure was changed.

C. A new marketing strategy was introduced.

D. It relocated its headquarters to a different place.

Câu 101 :
Mark your answer on your answer sheet:

Media VietJack

A. A patron is seated at a table outside

B. The chairs have been placed on the table

C. The tables have been set for a meal

D. The chairs are arranged around the tables

Câu 102 :
Mark your answer on your answer sheet:
Media VietJack

A. A clerk at the counter is helping the customers

B. People are waiting in line for their turn

C. One of the men is paying for his food

D. People are standing in front of the hotel

Câu 104 :
Why do you need to cancel your appointment?

A. Something came up unexpectedly

B. I was just disappointed

C. On Monday morning

Câu 105 :
Should we meet for brunch today?

A. Sure, I’d love to

B. Yes, we meet regularly

C. That’s too many

Câu 106 :
Mr. Wilson has taken charge of international sales, hasn’t he?

A. It only included installation charges

B. No, he’s responsible for advertising

C. Call me whenever you like

Câu 107 :
Where will you be sending this package?

A. It came this morning

B. To the address on this note

C. I’d rather go by bus

Câu 108 :
How will the office equipment be transported?

A. Next to the parking lot

B. Sometime next week

C. It will go by courier

Câu 109 :
Who’s in charge of controlling the product quality?

A. It’s available at no extra charge

B. Out production department

C. Choose the course you like

Câu 110 :
When is the best time to meet you?

A. No, this is my first time

B. Have a good time

C. Between 10 and 11a.m

Câu 111 :
What’s the timeline for the bid?

A. He left last month

B. I’ve been busy for the past few weeks

C. It hasn’t been discussed yet

Câu 112 :
Aren’t you delivering an opening speech next week?

A. Yes, but I feel pretty well prepared for it

B. Yes, he was very surprised with the party

C. No, it was delivered on time

Câu 113 :
You want to adopt a new inventory control system, don’t you?

A. Most of us do

B. I usually use this system

C. Our inventory is so slow this month

Câu 115 :
What will the woman give Dr. Dyson?

A. An information package

B. A guest list

C. A name tag

D. An operating manual

Câu 116 :
Where are the speakers most likely?

A. At a shopping mall

B. At a convention center

C. At a local hotel

D. At a company warehouse

Câu 118 :
What is the man unsure of?

A. The name is his tour guide

B. The hotel’s address

C. The name of the hotel

D. The date he will be visiting

Câu 119 :
Who is the man speaking with?

A. A telephone operator

B. A hotel manager

C. A city tour guide

D. A company client

Câu 121 :
What does Jim compliment Allie on?

A. Her pretty living room

B. Her lovely attire

C. Her delicious food

D. Her kindness

Câu 122 :
What did Allie bring?

A. Grilled vegetables

B. Sandwiches

C. Beef kebabs

D. Fruit

Câu 123 :
What issue is Mario dealing with?

A. An office renovation

B. A new contract

C. A delivery mistake

D. A printing error

Câu 125 :
Where is Mario now?

A. At a client’s office

B. At Kensington market

C. At the post office

D. At the downtown office

Câu 127 :
Why does the man want to make a call?

A. To request maintenance staff

B. To inquire about gas rates

C. To discuss setting up a new account

D. To ask for an additional invoice copy

Câu 128 :
What are the speakers talking about?

A. A mobile phone bill

B. A gas invoice

C. An electricity payment

D. A broken heating system

Câu 130 :
According to the man, what caused the delay?

A. Additional modifications

B. Labor shortage

C. Limited budget

D. Wrong information

Câu 131 :
What type of business are the speakers most likely engaged in?

A. Publication

B. Construction

C. Department

D. Apparel

Câu 133 :
What is the woman doing on Friday?

A. Attending a meeting

B. Working late

C. Going to a family event

D. Presenting the project

Câu 134 :
When will the woman visit the man’s office?

A. Monday

B. Tuesday

C. Thursday

D. Friday

Câu 136 :
What is inferred about the organization’s employees?

A. They are currently on lunch break

B. They are attending to other customers

C. They are presently not working

D. They are working at another branch office

Câu 137 :
Who is the message most likely directed at?

A. Website designers

B. Professional accountants

C. Irish students

D. Bank customers

Câu 139 :
Form when will St. Paul Street be closed to vehicles?

A. November 9

B. November 10

C. November 12

D. Next weekend

Câu 140 :
What is the purpose of this radio announcement?

A. To inform people of a city event

B. To advertise a new project

C. To announce the closure of a park

D. To arrange a city council conference

Câu 142 :
What will guests be doing at next month’s charity event?

A. Listening to an orchestra

B. Dancing

C. Singing

D. Making speeches

Câu 143 :
What type of event is being held?

A. A sporting event

B. A theatrical performance

C. A concert

D. An awards ceremony

Câu 145 :
What gift is being offered?

A. A set of pens

B. A new pair of shoes

C. A leather briefcase

D. A pair of sunglasses

Câu 146 :
What is suggested about Thompson’s wristwatches?

A. They are inexpensive

B. They are manufactured in China

C. They are stylish

D. They can be ordered online

Câu 148 :
How long did Ms. Reynolds work at The Optic Group?

A. 3 years

B. 4 years

C. 5 years

D. 6 years

Câu 149 :
What is the announcement about?

A. Vacant position in a company

B. A new financial report

C. Hiring a new employee

D. Ways to enhance global marketing

Câu 160 :
If you send the -------- information, I’ll drop by your area to look for suitable housing

A. enthusiastic

B. serious

C. pertinent

D. appreciative

Câu 169 :
and Happer, which controls the new operating (70) .......... systems.

A. affordability

B. interruption

C. status

D. affair

Câu 174 :
According to the article, what mistakes did the CEO of Telcorp make?

A. He introduced less attractive products.

B. He used company funds inappropriately.

C. He fired an employee without a reason.

D. He refused to invest in new technology

Câu 176 :
What is the purpose of this letter?

A. To promote seasonal discounts

B. To suggest an alternative to the customer

C. To discuss plans to build a new hotel

D. To provide directions to a resort

Câu 178 :
Which of the following is NOT true about the sale?

A. A famous person will be present.

B. Brand name products are on sale.

C. Men’s clothing is 15 percent off.

D. Golf equipment is 20 percent off.

Câu 179 :
Why did Sim’s decide to have a sale this weekend?

A. To get rid of old merchandise

B. To promote a new product

C. To celebrate an anniversary

D. To advertise an upcoming race

Câu 181 :
What does the company plan to do in July?

A. Implement an overtime policy

B. Hire more office workers

C. Change insurance companies

D. Buy phones for better communication

Câu 182 :
How will the company evaluate the effectiveness of the strategy?

A. By conducting a poll

B. By interviewing employees

C. By calling the customers

D. By testing the product

Câu 184 :
Why will the advertising associates meet early next week?

A. To have a company dinner for an anniversary

B. To think about the current proposal

C. To promote new products to the customers

D. To make a plan for the company expansion

Câu 185 :
What is the reason for the production delays?

A. Some production machinery failed

B. The company lacks financial resources

C. Certain parts of the product are faulty

D. A project manager miscalculated the time

Câu 186 :
What information does the memo provide?

A. Suggestions for an ad campaign

B. A new proposal for a client

C. Plans to purchase computers

D. Changes to the dates of a meeting

Câu 187 :
Question 88 - 92 refer to following paragraph:
Passage 1:
New Conference Center
Limited Properties (LP) is proud to announce that it has completed construction on its second conference center in Springfield, Ohio, a spokesman for the company said. The first conference center is located next to the Upton Insurance building downtown, and is famous for its golden windows. For three years in a row, this conference building has been the venue for important international seminars and meetings between oil companies. The second conference center is even larger than its predecessor; it has ten more floors and is roughly three times wider. Construction on the second conference center began on March 2, 2004, and was not completed until July 29, 2007. To commemorate its opening, CEO of LP, Robert Henley, is planning a huge dinner, which will take place on August 15. Prominent members of the business community and city officials will attend the event, which will include a five-course meal and live music from the Springfield Harmonic Symphony.
43 Princeton Rd.
Springfield, OH
August 5, 2007
************
Passage 2:
Mr. Todd Poll, Public Relations Division
Limited Properties
124 Hunting Lane
Springfield, OH
Dear Mr. Poll,
I was honored to receive an invitation to the commemoration dinner at the new conference center in Springfield, and I would be delighted to attend. I was in Milan on a business trip when the conference center was completed and I could not wait to get back and see how it looked. I agree with the general consensus that Limited Properties has created a place that is even better than the first conference center. In fact, I would like to host the 4th Annual Business Development Conference at the new facility in September. This year, representatives from Chile, Korea, China, Japan, and Australia will attend the event, and I am confident they would be impressed with the LP Grand Conference Center. Perhaps we could meet at the dinner and discuss this matter further. I look forward to seeing you there.
Sincerely,
Charles Gates
CEO, GMA Oil Corp.
88. Why does Mr. Gates want to meet with Todd Poll?

A. To confirm the trip itinerary

B. To go over the conference notes

C. To plan a business event

D. To discuss the survey

Câu 188 :
What can be inferred about the Business Development Conference?

A. It takes place in South America

B. It is held once a month

C. It is an international event

D. It funds domestic businesses

Câu 189 :
When was Mr. Gates in Milan?

A. March

B. July

C. August

D. September

Câu 190 :
What is expected on August 15th?

A. City officials will sign the contract

B. The company will be granted a franchise

C. Local businessmen will go to a dinner

D. The CEO will change insurance policies

Câu 191 :
What does the article mention about the first conference center?

A. It is located in the Upton Insurance building

B. It is much bigger than the second conference center

C. It moved closer to downtown

D. It has been a suitable site for international events

Câu 192 :
Question 93 - 97 refer to following paragraph:
Passage 1:
Advanced Financial
244 Harbor Rd.
Portland, ME
June 22, 2007
Dear Mr. Benson,
I have written to you several times over the past two months requesting an explanation on why you have failed to bring your account with us up-to-date.
By ignoring these requests, you are damaging the excellent credit record you had previously maintained with our company. In addition, every month that you fail to pay your account, you receive a $25 late payment fee. As of the date of this letter, your account balance is $235.04
Unless I hear from you within ten days, I will have no other choice but to turn your account over to a debt collection agency. I am sorry that we must take such drastic action but I am afraid you leave us no choice. You can preserve your credit rating by sending us a check for the amount stated above.
Sincerely,
Ross Gunter
Director of Accounting,
Advanced Financial
************
Passage 2:
Advanced Financial
244 Harbor Rd.
Portland, ME
July 8, 2007
Dear Mr. Benson,
Thank you for your letter. You deserve an explanation for what went wrong in our accounting department, and I hope that this letter will help resolve our recent error. It has taken a lot of time to find out what happened, so please accept our apologies for the delay in this response.
A thorough look at our records revealed that we did receive your April payment on time, as you stated in your letter of June 25. However, it was credited to an account which bears a similar name to yours. Therefore, we began sending you our standard notices requesting payment, in keeping with our routine policy.
I am sorry for all the distress we have caused you. You have been a valued customer of ours for a long time and we appreciate your understanding. To express our sincerest apologies, we would like to send you a $175 gift certificate to The Wilson Spa and Massage Center
Sincerely,
Ross Gunter
Director of Accounting,
Advanced Financial
93. What can be inferred about Mr. Benson?

A. He will send a check to the Director of Accounting

B. He sent his letter to the auditor

C. He paid $235.04 on June 25th

D. He won’t pay the $25 late payment fee

Câu 193 :
How does the company apologize for their mistakes?

A. By firing the employee at fault

B. By cutting down on investments

C. By offering a special coupon

D. By changing its current policy

Câu 194 :
What problem did the accounting department discover?

A. The calculations were incorrect

B. The name of the client was confused

C. The bill was misplaced

D. The budget was underestimated

Câu 195 :
What is the purpose of the first letter?

A. To demand an explanation for the recipient’s actions

B. To discuss a new interest rate policy

C. To notify the department about a new schedule

D. To request a report from a supplier

Câu 198 :
Who will be featured in the anniversary issue?

A. A well-known rider

B. A new staff

C. The victor of the race

D. The Senior Editor

Câu 199 :
According to the letter, how can readers get their comments published?

A. By writing a letter to the editor

B. By submitting a review online

C. By calling the PR department

D. By talking to Marjorie ·Clemmons

Câu 201 :
Mark your answer on your answer sheet:

A. They’re throwing the ball into the air

B. They’re playing a game on the ground

C. The game is being played indoors

D. They’re taking a break under the trees

Câu 202 :
Mark your answer on your answer sheet:

A. The boats are racing through the water

B. The water is breaking on the shore

C. A group of boats is floating in the water

D. The boats have been pulled onto the beach

Câu 204 :
Who’s in charge of controlling the product quality?

A. It’s available at no extra charge

B. Out production department

C. Choose the course you like

Câu 205 :
When is the best time to meet you?

A. No, this is my first time

B. Have a good time

C. Between 10 and 11 a.m

Câu 206 :
What’s the timeline for the bid?

A. He left last month

B. I’ve been busy for the past few weeks

C. It hasn’t been discussed yet

Câu 207 :
Aren’t you delivering an opening speech next week?

A. Yes, but I feel pretty well prepared for it

B. Yes, he was very surprised with the party

C. No, it was delivered on time

Câu 208 :
You want to adopt a new inventory control system, don’t you?

A. Most of us do

B. I usually use this system

C. Our inventory is so slow this month

Câu 209 :
Why did Barry request access to the database?

A. I’ve seen it before

B. On his way to the post office

C. To check for any inaccurate information

Câu 210 :
Do you have a single room with a good view for the weekend?

A. We only have doubles at that time

B. No, our trip was delayed

C. Yes, the view was fantastic

Câu 211 :
What’s on the schedule for tomorrow?

A. 2:30 p.m.

B. I’d like to reschedule my appointment

C. A meeting with the technicians

Câu 212 :
The list includes the wrong address and information

A. Tomorrow morning

B. It was returned

C. I’ll review it

Câu 213 :
Where can I catch the next train before two o’clock?

A. At 1:45 p.m.

B. At the train station across the street.

C. The train doesn’t stop there.

Câu 215 :
What will the woman do at 1 o’clock tomorrow?

A. Talk to her supervisor

B. Host a presentation

C. Meet with a client

D. Contact the technical support team

Câu 216 :
What is the woman’s problem?

A. She is late for an important meeting

B. Her email account is not working

C. She misplaced an important file

D. She wasn’t able to finish the proposal

Câu 218 :
How long will Sue stay in Toronto?

A. For one night

B. For two nights

C. For three nights

D. For four nights

Câu 219 :
Why are the speakers going to Toronto?

A. To attend a conference

B. To go to a trade show

C. To take a vacation

D. To speak with some investors

Câu 221 :
What does the man say about Frank?

A. He’s away on vacation

B. He’s unable to make it

C. He’s meeting them for dinner

D. He’s working late

Câu 222 :
What time are dinner reservations?

A. 7:45

B. 8:00

C. 8:15

D. 8:30

Câu 224 :
Who does the woman want to speak to?

A. Store manager

B. Sales representative

C. Vice-president

D. Secretary

Câu 225 :
Where does the woman work?

A. At a university

B. At a hospital

C. At a stationary store

D. At a recruiting firm

Câu 227 :
What problem do Tim’s neighbors have?

A. They have no electricity

B. Their car was stolen

C. Their air conditioner has stopped working

D. Their house is on fire

Câu 228 :
Who most likely are the speakers?

A. Business partners

B. Contractors

C. Repair workers

D. Neighbors

Câu 230 :
How many tablets are recommended each time?

A. One

B. Two

C. Three

D. Four

Câu 231 :
Why is the man concerned?

A. He can’t swallow it properly

B. He has to wait for his order

C. He might be distracted while driving a car

D. He doesn’t have a doctor’s prescription

Câu 233 :
When did the woman go to Amsterdam?

A. Last week

B. Two weeks ago

C. Last year

D. Three years ago

Câu 234 :
How did Micheal spend his vacation?

A. Shopping

B. Visiting Amsterdam

C. Sightseeing

D. Visiting relatives

Câu 235 :
What was scheduled for one o’clock?

A. A lunch meeting

B. A musical performance

C. A client’s presentation

D. A meeting among coworkers

Câu 237 :
Why did the speaker leave a message?

A. To give direction to a new restaurant

B. To talk to her boss about the new clients

C. To inform her colleagues that she will be late

D. To tell her coworkers about a new contract

Câu 239 :
What did the speaker do at age twenty-five?

A. He taught politics at a university

B. He became school president

C. He met a famous politician

D. He started playing sports

Câu 240 :
What did the speaker decide at a young age?

A. What profession he wanted to work in

B. What university he wanted to attend

C. What city he wanted to live in

D. What kind of friends he liked

Câu 242 :
Why are not many employees taking courses?

A. They believe that they are too expensive

B. They think that the courses are boring

C. They see no advantages in taking them

D. They are unaware that the courses are offered

Câu 243 :
Who most likely is the speaker addressing?

A. College professors

B. New employees

C. Technical support staff

D. Department managers

Câu 245 :
Why city has been added to Barbara’s itinerary?

A. Calgary

B. Honolulu

C. Los Angeles

D. Chicago

Câu 246 :
Who most likely is the speaker?

A. A travel agent

B. A hotel clerk

C. An airline pilot

D. A sales representative

Câu 248 :
What topic is Ms. Dupont speaking about?

A. Healthy lifestyle

B. Training doctors

C. Traveling in France

D. Presentation skills

Câu 249 :
Where most likely is the talk taking place?

A. In a hotel lobby

B. In a convention hall

C. In a manufacturing facility

D. In a radio studio

Câu 255 :
The unions requested that they be offered -------- pay increases equaling about 40,000 dollars a year

A. substantiate

B. substantially

C. substance

D. substantial

Câu 269 :
We are trying our best to respond with timely (70)........ and accuracy.

A. has not been

B. was not

C. will not be

D. would have not been

Câu 272 :
(73)........ , it might have already gotten too far out of control.

A. In fact

B. In spite of

C. On the other hand

D. Even though

Câu 273 :
Part VII: Reading Comprehension
Directions: In this part you will read a selection of texts, such as magezine and newspaper articles, letters, and advertisements. Each text is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C) or (D) on your answer sheet.
Question 74 - 76 refer to following paragraph:
Received: Monday, June 4th, at 8:32 p.m.
From: peter.lasco@allwalls.com
Re: Appointment Cancellation
Mr. Walker,
I apologize for having to cancel our appointment last Friday at the last minute. There was some urgent business at another job site, and I had to attend to it personally. I hope that we can reschedule for sometime next week.
Also, in your last e-mail you asked for some different options with regard to materials and our turn-around time. The sample books I couriered to you last week are the standard wallpapers that we use – 1.75 meter-wide, printed. But we have also started using a new process with large, floor-to-ceiling rolls that produces a papered wall without seams. The papers are the highest grade, and most have silk highlights.
As your project is a luxury apartment complex, these products may better suit your needs. This is a specialty process, requiring special equipment, and so there would be additional charges on top of our usual labor costs. Since you would be doing so many units in your building, perhaps we could offer you a discounted rate on the labor. I will discuss this possibility with our sales manager and let you know when we meet.
With regard to our turn-around time, using standard-process papers we would be able to complete the 15 units in one week. The seamless wallpaper application process makes use of a large roller mechanism; so, potentially, we could complete the work in 3 days. Again, I am sorry to cancel our appointment. Please let me know at your earliest convenience when you would like to reschedule. Thank you.
Sincerely,
Peter Lasco
Sales Rep,
All Walls, Inc.
74. How long does Mr. Lasco estimate the job will take?

A. More than 15 days

B. Until some time next week

C. Three days with the new process

D. Three days with traditional techniques

Câu 274 :
What did Mr. Lasco do for Mr. Walker the previous week?

A. Sent him a book of samples

B. Visited his construction site

C. Called him about the turn-around time

D. Showed him a new papering process

Câu 275 :
What kind of service does this company offer?

A. Building construction

B. Wallpaper manufacturing

C. Large-scale redecoration

D. Labor recruitment

Câu 276 :
Question 77 - 79 refer to following paragraph:
Come to the Briars Resort to experience a unique conference center, with everything to make your business meetings or conferences productive in a beautiful lakeshore and woodland setting. Our facility offers a highly-trained convention staff and wellappointed rooms, with all of the equipment you’d expect from a state-of-the-art convention art. But our location in the Gatineau Hills north of the nation’s capital also offers a beautiful and tranquit natural setting. Within driving distance of Ottawa and Montreal, with easy access to Ottawa International Airport, our 230 acres of golf, marina, lakefront, restaurants, shops, 240 guest rooms and convention facilities are within a few hours drive or flight to Toronto, Ontario’s financial hub.
The Briars Staff has years of expertise in planning meetings, conventions, retreats and special events, enabling us to handle the decisions, details and timing involved in all manner of business conferences. Thus, we are confident that your group will experience a memorable and successful meeting. Our newly-constructed Thompson Hall adds another 15,500 square feet of meeting and convention space to over 35,000 sq. ft. of flexible, functional meeting/conference space, meaning we can accommodate 20 to 2,000 attendees.
The Briars is the perfect destination for productive conferences, meetings, trade shows, and incentive stays. Call us at 1-800-2-BRIARS to discuss your particular needs, or visit our website, www.thebriars.com, to find out more and to see a video tour of our grounds and building.
Features:
Thompson Hall offers 15,500 sq. ft.
Seating for up to 2,000 guests
1,000 sq. ft. of exhibition space
Seating for 500 for meals
Conference planning services
Full-service banquet and dining facilities
Corporate training & meeting rooms
Executive board room
Multimedia presentation capabilities On-site audio/visual technicians High-speed computer compatibility
77. What information is NOT discussed in the advertisement?

A. The convenient location

B. The number of attendees that can be accommodated

C. The competitive rates and special package deals

D. The range of services provided by the staff

Câu 277 :
What did the Briars recently add?

A. A large new conference room

B. Multimedia presentation equipment

C. Conference planning services

D. A new banquet facility

Câu 278 :
What is the unique about the Briars Resort, according to the advertisement?

A. They have space to accommodate 3,000 attendees

B. They can hold banquets for up to 1,000 at a time

C. They offer a shuttle service to Ottawa and Montreal

D. They provide modern facilities in a natural environment

Câu 279 :
Question 80 - 82 refer to following paragraph:
INTERNATIONAL TRAVEL EXPO – Shipping Instructions for US Exhibition
Fastex has been designated the official transportation coordinator of equipment and display materials for all exhibitors participating in the International Travel Expo. The following information includes shipping dates, consolidation points, and documentation requirements for the transportation into France of all your material for the exposition. The following air freight cut-off dates have been selected to allow as much time as possible to prepare your exhibition materials prior to shipment:
Door-to-door delivery                     No later than June 15th
Drop off at consolidation point       No later than June 21st
Fastex is able to pick up your cargo from your facility and arrange delivery to one of our domestic consolidation points: Oakland, Denver, New York, Los Angeles, or Houston. Simply call us to schedule the pickup. If you choose, you may send your goods directly to the consolidation point, prepaid. Please notify us of your freight’s impending arrival at the consolidation point. Include the Carrier’s Bill of Landing/Airway Bill information, the gross weight, total number of pieces sent, and copies of the commercial invoices for the goods sent. Whether we pick up your freight or it is delivered, we urge exhibitors to use strong, wooden cases that offer protection from the weather for the transportation of exhibition materials. In the event that your cases are secured with a lock of combination, please don’t forget to provide the key or combination number to us for customs examination.
80. How does Fastex recommend that items be packed?

A. In weather-proof metal boxes

B. In hefty wooden crates

C. Loosely shrink-wrapped

D. On individual skids

Câu 280 :
If shipments are sent to one of the consolidation points, what must be done?

A. Include only one label for all items

B. Make sure the cases are securely locked

C. Ensure it arrives there before June 15th

D. Phone to tell them when it will be arriving

Câu 281 :
Where is the International Travel Expo being held?

A. France

B. Denver

C. New York

D. Hong Kong

Câu 282 :
Question 83 - 85 refer to following paragraph:
May 19
Customer Services Office
World Travel Limited
25 Cramden Road
London
To whom it may concern:
I spent most of the last two days calling your customer service lines in an effort to resolve this situation (see my customer reference number, A802234-202), but I have gotten nowhere.
So, I’m writing in the hopes that this letter will get into the hands of a more effective person. I’m really hoping you can help me.
On Monday, May 16th, I was in the airport checking my baggage for a light to Amsterdam, and the young man who was helping me – James Strathcona was his name – tore the handle off my suitcase when he was lifting it onto the conveyor belt. I have since inquired as to how much it would cost to fix and was told it would be at least US$45.00. I have enclosed a photocopy of the quote from the repairman.
On principle, I really feel these repairs ought to be paid by WorldTravel, as the damage was done while one of your people was handling my luggage. However, I am being given the run-around by your customer service staff whenever I call. One young man was even so bold as to suggest that the suitcase was probably worn out and ready to break anyway. I assure you that this is not true: I only recently bought the set, and the only reason it was broken was that it was handled with excessive force.
In all other dealings I’ve had with your company, I have had very positive experiences and I have no wish to fly with another airline.
I look forward to hearing from you soon, and I very much appreciate your help.
Yours faithfully,
Edith Smallwood
83. Why did Ms. Smallwood go to see a repairman?

A. To buy a suitcase

B. To ask for a refund

C. To find out about repair costs

D. To pay an outstanding bill

Câu 283 :
What was the Customer Service department’s response to Ms. Smallwood’s claim?

A. They will reimburse her for the repairs

B. They think she probably broke the handle herself

C. They said they are not responsible

D. They said Mr. Strathcona should pay the cost

Câu 284 :
What is the purpose of the letter?

A. To report a lost suitcase

B. To claim repair expenses

C. To complain about the flight

D. To request a copy of a quote

Câu 285 :
Question 86 - 90 refer to following paragraph:
Passage 1:
Hours of work
All employees are expected to be present and on time for every working day. When circumstances prevent you from reporting to work, or when you know in advance that you will be late, you are expected to notify your manager prior to your normal start time.
If you are absent from work for three consecutive working days for reasons of illness, a doctor’s statement regarding the nature of your illness and verifying consultation time and date may be required. Failure to provide doctor’s verification of illness upon request may result in the time off being classified as an unexcused absence and your pay may be adjusted.
If you are absent from work without notification, it may be assumed that you are not returning, and we reserve the right to immediately terminate your employment and include a note in your record stating “voluntarily quit without notice”.
**********
Passage 2:
March 11 , 2005
Dear Mr. Witherspoon,
I’m writing to you in the hopes that you will understand my situation. I trust that by now you will have heard about my situation from my manger. I hope that I can at least be given the chance to explain my side of the story. As for my manager, she is only doing her job, but I do think she has been totally unreasonable in following company policy to the letter and not giving the least bit of consideration to normal
human error.
I was very ill from February 20 to 24 , and I took those days off work to recover. I did not go to the doctor as it was just a case of food poisoning, and all I really needed was bed rest. I did, however, call each day to tell my manager. When I returned to work, she asked me for a doctor’s note, and I told her I couldn’t produce one. That was the last I heard about it until payday when I noticed that my pay was short. I
asked my manager about it, and she told me that I wasn’t being paid for the days I was home sick from work. That’s when she told me about the policy. And when I complained, she insisted I bring it up with you.
Needless to say, I’m very upset that this money was withheld from my pay. It was my understanding that I was allowed to take paid sick days from work, and I’m sorry to say that I had no idea about this policy about having to hand in a doctor’s note. I really need that money as I have a very tight budget this month. It was a mistake, and, had I known, I certainly would have gone to the doctor about my condition. I hope you can understand my situation.
Yours sincerely,
Brenda Wilson
86. Who is Mr. Witherspoon most likely?

A. Ms. Wilson’s coworker

B. The company accountant

C. Ms. Wilson’s lawyer

D. A senior manager

Câu 286 :
What was reason that Ms. Wilson did not get a doctor’s note?

A. She forgot to ask the doctor to write her a note

B. She was too ill to go to the doctor

C. She was not aware of the company’s policy

D. She thought her manager would have told her

Câu 287 :
Why did Ms. Wilson write to Mr. Witherspoon?

A. To ask him to reconsider his decision to fire her

B. To inform him of her medical expenses

C. To ask him to pay her for the days she took off work

D. To tell him about her manager’s poor job performance

Câu 288 :
What could have happened if Ms. Wilson had not called her manager?

A. She would have had to pay compensation

B. She would have had to work extra hours

C. She would have been reported to the boss

D. She could have immediately lost her job

Câu 289 :
According to the contract, what must be submitted if an employee is absent from work for three or more days?

A. A good excuse

B. Permission from a doctor

C. A doctor’s note

D. An explanation in writing

Câu 290 :
Question 91 - 95 refer to following paragraph:
Passage 1:
INTERDEPARTMENTAL JOB POSTING
Title: HUMAN RESOURCES MANAGER
Department: Human Resources
Reports to: Human Resources Director
The Human Resources department is moving from its former location at our Wilmington location to our new facility in Arkansas. This will enable us to expand, necessitating the hiring of additional staff. In order to oversee the training of these new staff and the successful transition to our new location, we are seeking a highly organized, energetic individual to lead part of the expanded Human Resources team. We feel it is important to hire someone with connections and experience in the company, so we are initially only accepting applications from current staff, regardless of department.
Minimum Qualifications:
Education and Training: A master’s degree in information management or business administration.
Work Experience:
Ten years of experience in the field (at least two years with our company)
Proven track-record of management and budgetary responsibilities
Effective supervision of staff
Skills and Abilities:
Proven record of accomplishment of outstanding management and supervisory skills, including the ability to train, direct, and motivate staff
Salary: Commensurate with experience
Application Deadline: Open until filled
**********
Passage 2:
To: g.blake@warner_hr.com
From: Christina.appleby@quickmail.com
Re: HR Manager Position
Attachments: Christina_Appleby_resume2007.doc
Dear Mr. Blake,
I’m not sure if you remember me. We met at the company Christmas party last year. My name is Christina Appleby, and I work in the information systems department. My manager, Chris Knowles, recently informed me of a position that is opening in the Human Resources department for an HR manager and suggested that I apply for it.
I have attached my resume for you to look at, and I think you will find that my background is what you are looking for. As you will see, I’ve been working in this industry for more than twelve years, the past five of which I’ve been with this company. I hold an MBA from Sloan MIT. The team that I’ve been in charge of has consistently produced results on schedule, and I feel this demonstrates my ability to manage and motivate others.
I understand that the position would involve relocating, but this would be fine. My husband is actually considering a job in the same area as it so happens.
I’d be very pleased to meet with you to discuss my suitability for this position. Thank you for your consideration.
91. Why does Ms. Appleby say she would like to relocate?

A. She has been unhappy in her current department

B. She doesn’t want to work in Wilmington anymore

C. She lived in Arkansas before moving to Wilmington

D. Her husband is considering moving to the same location

Câu 291 :
How long has Ms. Appleby worked for this company?

A. 10 years

B. 12 years

C. 5 years

D. 7 years

Câu 292 :
How did Ms. Appleby find out about the job posting?

A. The Information Systems manager pointed it out to her

B. She was browsing the company’s website

C. She was told about it by the HR director

D. She read about it in the company newsletter

Câu 293 :
Why is the HR department hiring a new manager?

A. The previous manager has recently retired

B. They are expanding their current location

C. They are moving to a larger facility

D. They have been allocated a larger budget

Câu 294 :
Where would this job posting most likely be seen?

A. In a local newspaper

B. On a company’s intranet

C. On a community bulletin board

D. On a website for jobseekers

Câu 295 :
Question 96 - 100 refer to following paragraph:
Passage 1:
Advanced Financial
244 Harbor Rd.
Portland, ME
June 22, 2007
Dear Mr. Benson,
I have written to you several times over the past two months requesting an explanation on why you have failed to bring your account with us up-to-date.
By ignoring these requests, you are damaging the excellent credit record you had previously maintained with our company. In addition, every month that you fail to pay your account, you receive a $25 late payment fee. As of the date of this letter, your account balance is $235.04
Unless I hear from you within ten days, I will have no other choice but to turn your account over to a debt collection agency. I am sorry that we must take such drastic action but I am afraid you leave us no choice. You can preserve your credit rating by sending us a check for the amount stated above.
Sincerely,
Ross Gunter
Director of Accounting,
Advanced Financial
************
Passage 2:
Advanced Financial
244 Harbor Rd.
Portland, ME
July 8, 2007
Dear Mr. Benson,
Thank you for your letter. You deserve an explanation for what went wrong in our accounting department, and I hope that this letter will help resolve our recent error. It has taken a lot of time to find out what happened, so please accept our apologies for the delay in this response.
A thorough look at our records revealed that we did receive your April payment on time, as you stated in your letter of June 25. However, it was credited to an account which bears a similar name to yours. Therefore, we began sending you our standard notices requesting payment, in keeping with our routine policy.
I am sorry for all the distress we have caused you. You have been a valued customer of ours for a long time and we appreciate your understanding. To express our sincerest apologies, we would like to send you a $175 gift certificate to The Wilson Spa and Massage Center
Sincerely,
Ross Gunter
Director of Accounting,
Advanced Financial
96. What can be inferred about Mr. Benson?

A. He will send a check to the Director of Accounting

B. He sent his letter to the auditor

C. He paid $235.04 on June 25th

D. He won’t pay the $25 late payment fee

Câu 296 :
How does the company apologize for their mistakes?

A. By firing the employee at fault

B. By cutting down on investments

C. By offering a special coupon

D. By changing its current policy

Câu 297 :
What problem did the accounting department discover?

A. The calculations were incorrect

B. The name of the client was confused

C. The bill was misplaced

D. The budget was underestimated

Câu 299 :
What is the purpose of the first letter?

A. To demand an explanation for the recipient’s actions

B. To discuss a new interest rate policy

C. To notify the department about a new schedule

D. To request a report from a supplier

Câu 301 :
Mark your answer on your answer sheet:

Media VietJack

A. The worker is preparing to dig the earth

B. There are a lot of leaves on the road

C. The road is being resurfaced

D. The man is driving the truck down the hill

Câu 302 :
Mark your answer on your answer sheet:

Media VietJack

A. The man is buying a ticket at the bus station

B. The man is boarding the bus

C. The man is handing his baggage to a conductor

D. The man is checking the bus timetable

Câu 304 :
Did you work overtime yesterday?

A. I always work on Fridays

B. No, I left at two o’clock

C. Okay, I’ll be right there

Câu 305 :
What do you do for a living?

A. Fine, how about you?

B. No, I just leaving

C. I’m a personnel manager

Câu 306 :
When are you going shopping?

A. In Rome

B. I’m just browsing

C. Right after lunch

Câu 307 :
How often do you visit the manufacturing plant?
 

A. Every two weeks

B. For an hour

C. He’s staying with a friend

Câu 308 :
Would you prefer to sit in the corner, or near the window?

A. I highly recommend it

B. No, I haven’t sent him a bill yet

C. Either would be fine

Câu 309 :
When can you finish drawing up the schedule?

A. Yes, they’ve been sent

B. This afternoon

C. It’s for my colleague

Câu 310 :
What’s the fastest way to get to the station?

A. I’d take a taxi

B. It’s about an hour by train

C. You’ll need to check the departure time

Câu 311 :
Where can I catch the next train before two o’clock?

A. At 1:45 p.m.

B. At the train station across the street.

C. The train doesn’t stop there.

Câu 312 :
How long are you going to be away from your home?

A. Not that bad.

B. Only for a couple of days

C. About 5 hours ago.

Câu 313 :
When would you like to recruit new employees?

A. I’d say not for another month.

B. Our boss is ready to take off.

C. I don’t have any more work.

Câu 315 :
How will the woman get to New York?

A. By plane

B. By company car

C. By bus

D. By train

Câu 316 :
Why is the woman going to the cell phone store?

A. To purchase a new phone

B. To call New York

C. To buy a phone battery

D. To have her phone fixed

Câu 318 :
What floor is Mr. Kline’s office on?

A. Third

B. Fourth

C. Fifth

D. Sixth

Câu 319 :
Where does this conversation probably take place?

A. At a receptionist’s desk

B. In a manufacturing plant

C. At a technology exhibit

D. In an electronics store

Câu 321 :
Why was the woman worried?

A. The coffee pot was broken

B. The employees were complaining

C. They had too many customers

D. There was not enough bread

Câu 322 :
Where most likely does this conversation take place?

A. At an office building

B. At a restaurant

C. At a furniture store

D. At a vegetable market

Câu 324 :
Who is the celebration for?

A. Judi’s parents

B. A colleague

C. Barry’s friend

D. A local caterer

Câu 325 :
What are the speakers talking about?

A. Where they will get married

B. What they will do in the evening

C. Who they will invite to the party

D. How they will get to the hotel

Câu 327 :
What is inferred about the shirt?

A. It isn’t the right size

B. It is very expensive

C. It has a defect

D. It is a popular color

Câu 328 :
When did the man receive the shirt?

A. Yesterday

B. Two days ago

C. A week ago

D. Two weeks ago

Câu 330 :
How many tablets are recommended each time?

A. One

B. Two

C. Three

D. Four

Câu 331 :
Why is the man concerned?

A. He can’t swallow it properly

B. He has to wait for his order

C. He might be distracted while driving a car

D. He doesn’t have a doctor’s prescription

Câu 333 :
When did the woman go to Amsterdam?

A. Last week

B. Two weeks ago

C. Last year

D. Three years ago

Câu 334 :
How did Micheal spend his vacation?

A. Shopping

B. Visiting Amsterdam

C. Sightseeing

D. Visiting relatives

Câu 335 : Part IV: Short Talks

A. Hospital forms

B. Test results

C. A payment invoice

D. A medical prescription

Câu 336 :
What probably happened to Kelly Sanders?

A. She lost her records

B. She didn’t contact her doctor

C. She took blood tests

D. She missed her appointment

Câu 337 :
What is the purpose of the message?

A. To request some information

B. To report a mistake

C. To arrange a meeting

D. To deliver an item

Câu 339 :
How does the master bedroom differ from the other rooms?

A. It was decorated first

B. It is much bigger than the others

C. It looks more modern

D. It has more furniture

Câu 340 :
Who most likely is the speaker?

A. A tour guide

B. A construction worker

C. An interior designer

D. A gift shop attendant

Câu 342 :
What item was Andrea Vector previously experienced in?

A. IT products

B. Clothing

C. Make-up

D. Hair products

Câu 343 :
What does the speaker say about Beauty First products?

A. They heal irritated skin

B. They are not harmful

C. They contain chemicals

D. They are expensive

Câu 345 :
What is the advantage in choosing Design Depot?

A. Competitive prices

B. Unique products

C. Free home delivery

D. Prompt consultation

Câu 346 :
What service does the company provide?

A. Web design

B. Home construction

C. Cleaning services

D. Interior design

Câu 348 :
Why is the audience told not to take pictures?

A. The show is being recorded

B. The performance is being photographed

C. The show is being broadcast live

D. The lights are too dim

Câu 349 :
Where most likely is the announcement being late?

A. At a radio station

B. At a concert hall

C. At a film studio

D. At a conference center

Câu 366 :
We are trying our best to respond with timely (67)........ and accuracy.

A. has not been

B. was not

C. will not be

D. would have not been

Câu 372 :
(73)........ , it might have already gotten too far out of control.

A. In fact

B. In spite of

C. On the other hand

D. Even though

Câu 373 :
Part VII: Reading Comprehension
Directions: In this part you will read a selection of texts, such as magezine and newspaper articles, letters, and advertisements. Each text is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C) or (D) on your answer sheet.
Question 74 - 75 refer to following paragraph:
Date: April 22
To: All managers
From: Alan Turing
Re: Company Tennis Tournament
Please distribute this notice to all full-time employees
It’s that time of the year again – time to dust off your racket for our annual company tennis tournament! We were so pleased with the exceptional turn-out last year, and we’re hoping to see all of you again for more fun! We’ll be holding the tournament at the same location as last year, the Lanark Country Club, on Sunday, May 26. The matches start at 1:30, followed by our usual patio party and gourmet barbeque at
6:30. The price has gone up slightly to $40 because our caterer is charging more. But we’re also offering some more valuable prizes this year, including a 62-inch LCD TV for the winner and laptop computers for second and third place. So, we’re hoping to see some competitive spirit! Space is limited to 48; so, hurry and sign up. You can sign up with Ashley Briggs in Accounting. We’re looking forward to seeing you there!
74. What reason is given for the slight price increase?

A. Tennis fees have gone up at the Lanark Country Club

B. The company providing food has raised their prices

C. The prizes are more expensive this year.

D. Only 48 people are able to attend

Câu 374 :
What is different about this year’s tennis tournament?

A. It will be held at the Lanark Country Club

B. It will be a little less expensive

C. Better awards will be provided

D. There will be a party afterwards

Câu 377 :
Who is this information intended for?

A. Guests of the hotel

B. Potential employees

C. Upper management in the company

D. Those considering opening a branch

Câu 378 :
Which models of the Caldera Junior are not being recalled?

A. Those with a “Mongoose” logo

B. Model numbers AC 100, 200, and 300

C. Those with hitches with nylon or plastic coverings

D. Models that attach to a standard bicycle

Câu 379 :
What is a Caldera Junior according to the notice?

A. An attachment for bicycles

B. A special kind of bicycle

C. A metal sleeve

D. A bike helmet

Câu 380 :
Question 81 - 83 refer to following paragraph:
Patak - Ins’t your home worth it?
In business for your generations, Patak is renowned for its high quality, its vast knowledge of hand-knotted carpets, and its excellent customer relations. We deal only in genuine oriental and Persian carpets and rug of the highest quality, with detail, workmanship, value, and hand-made beauty that machine-made imitations simply cannot match. All of our carpets are 100% handmade and take months or years to complete because the knots are hand-tied to a destiny of 400 per square inch! Our collection consists of the finest-quality rugs made by Pakistani master weavers who have passed down the skill from generation from generation for centuries.
They are made of the highest-quality materials: 100% New Zealand wool with highlights of silk. Isn’t your home worth that kind of quality? Shop conveniently online at our website and search through a huge selection of hand-picked oriental carpets and rugs we have in stock! With this much selection, we’re confident you will find the carpet that’s right for your home. All prices include international door-to door delivery, which can take as little as three days! Stop by and browse. You’ll be glad you did.
81. Why do these rugs and carpets take so long to make according to the ad?

A. The materials are imported from New Zealand

B. The carpets are sent from Pakistan

C. The process involves a high degree of detail

D. There are only a few skilled craftsmen who work on them

Câu 381 :
How can potential customers view their products?

A. At their showroom in Pakistan

B. On the Internet

C. At their workshops in New Zealand

D. In their mail-order catalog

Câu 382 :
What products does this company offer?

A. Machine-made Persian rugs and carpets

B. New Zealand wool pile

C. Handmade rugs and carpets

D. Weaving machines

Câu 384 :
What is happening at Synchia Enterprises?

A. They are replacing their chairman, Mr. Spooner

B. Ms. Fines will be replaced by Mr. Myers as CFO.

C. Ms. Fines is leaving the company due to poor performance

D. Mr. Myers is leaving to join LoveJoy Co.

Câu 385 :
What is happening at the office?

A. They are giving the employees the weekend off.

B. They are starting a new work-from-home program

C. They are rearranging the furniture on the weekend

D. The office is being repainted Saturday and Sunday

Câu 387 :
Question 88 - 92 refer to following paragraph:
Passage 1:
E-Klavier Digital Piano – User’s Manual
Thank you for purchasing an E-Klavier Digital Piano by SoundDesign! Please carefully read the user’s manual prior to operating your digital piano. Not only will it enhance your experience, it will also extend the life of your machine. Your E-Klavier Digital Piano is manufactured to the most exacting specifications using the best materials available. By following the instructions contained in this manual, it will provide you with a lifetime enjoyment. In addition to this manual, there is more information on the SoundDesign website.
Important Warning
The surface of your new E-Klavier Digital Piano by SoundDesign is coated with our patented high-gloss enamel to mimic the finish of the highest-quality grand pianos. It is susceptible to scratching. Should it require cleaning, you should wipe it with a lightly-dampened cloth. Under no circumstances should you use detergents or abrasives to clean any part of the surface, as scratching or discoloration may result. Should you have any problems with your digital piano that are not covered by the material in this manual, first check the FAQ and troubleshooting sections of our website at www.sounddesign.com. If you still cannot find a solution to your problem, call our service representatives at the number on the back cover of the manual, or e- mail them at service@sounddesign.com.
***********
Passage 2:
To: service@sounddesign.com
From: r.wilson@fossex.com
To whom it may concern:
I recently purchased a T-201 E-Klavier, and have been very satisfied. It has so many useful functions! If anything, it has too many. (It took me a whole afternoon to figure out how to use it properly; but, then again, I’m not exactly skilled with electronic
gadgets). It really lives up to the promises in your literature. The sound is excellent. My son-in-law, who is a concert pianist, was impressed, so that says a lot.
Anyway, the main reason I’m writing is that my little granddaughter spilled her grape juice all over the top of the keyboard. I mopped most of it up at the time, but some got under the lid and now it’s a sticky mess in there. I tried using a damp cloth as the user manual recommends, but it’s just not coming off. I looked through all of the material on the website, too, but I think this problem is rather unique. I’m worried about ruining the finish, so I’m asking if there are any soaps or detergents that I could safely use.
Thanks a lot,
Randy Wilson
88. What has Mr. Wilson already tried?

A. He followed the advice in the manual and searched the website

B. He tried some soaps and detergents but they didn’t work

C. He asked his son-in-law about how to solve the problem

D. He called the service department but they were unable to help

Câu 388 :
What should be used to clean the surface of the keyboard?

A. A non-abrasive soap

B. A dry towel

C. A moistened cloth

D. A wet sponge

Câu 389 :
What is the purpose of the e-mail?

A. To complain about a problem with the keyboard

B. To ask for technical assistance in operating the keyboard

C. To commend the company on an excellent product

D. To ask the service department for advice

Câu 390 :
What are consumers told to do if there is a problem with their E-Klavier?

A. Call or e-mail a technician after checking the website

B. Call a repairman after reading the manual

C. Try to fix the problem before calling the company

D. Submit a message on the FAQ section of the company’s website

Câu 391 :
Question 93 - 97 refer to following paragraph:
Passage 1:
Small Business Association Conference – Thursday, August 18th
Seminar – Itinerary
7:30 a.m. Registration Opens
8:00 a.m.-8:20 a.m. Opening Ceremony
8:20 a.m.-10:20 a.m. Session I
“Seven Irrefutable Rules of Small Business Growth”, Part I, with Michael Bornstein
10:30 a.m.-11:50 a.m. Session II
1. “Creating a Winning Culture of Innovation” with Bill Ripley
2. “21st Century E-marketing”, with Richard Grant
Noon Luncheon
1:00 p.m.-6:00 p.m. Workshops held in Marchand Hall
6:00 p.m.-7:00 p.m. Break
7:00 p.m.-10:00 p.m. Awards Dinner & Reception
************
Passage 2:
To: b.ripley@netspark.net
From: jamesransom@ontariosmlbiz.com
Date: Wednesday, August 17
Re: IMPORTANT SCHEDULE CHANGES
Mike just called from the airport in Toronto, and it looks like he’s going to be arriving late. There was some mix-up with his flight, I guess. Apparently, he told his secretary that he was expecting to be leaving tonight, but for some strange reason she booked the flight for tomorrow morning. That means that he won’t be able to be here for his presentation. Anyway, he sounded really worried about it, and I didn’t really know what else to do, so I said we’d rearrange the schedule. He won’t be here until 11 o’clock at the earliest, so I’ll have to put you and Richard first in Session I. I know you were only scheduled to speak for about 30 minutes, but I’d really appreciate it if you could stretch your presentation out a bit – maybe have a question-and-answer session or something. You need to fill about an hour. I know it’s last minute, but these things happen. Whenever he gets in, we can start his session, and it won’t be too bad. I figure, at worst, we’ll be running about half an hour late. Oh, and could you please let everyone know about the changes when you give your presentation tomorrow morning?
Thanks a lot for understanding.
See you tomorrow,
James Ransom
93. Who will inform the people attending the conference of the schedule changes?

A. James Ransom

B. Michael Bornstein

C. Bill Ripley

D. Richard Grant

Câu 392 :
When was the e-mail sent?

A. Just before the conference opened

B. A few minutes before session I started

C. The night before the conference

D. A few days before the conference

Câu 393 :
What are owners of the T-201 E-Klavier instructed to do?

A. Read all of the information on the website

B. Send in their warranty card

C. Go over all of the information in the manual

D. Clean the keyboard surface thoroughly

Câu 394 :
Why can Mr. Bornstein not give his presentation at 8:20 a.m.?

A. His flight was not booked according to his instructions

B. His flight was canceled at the last minute

C. He was late arriving at the airport and missed his flight

D. He has decided not to attend the conference

Câu 395 :
Who is the note for?

A. A member of the association

B. Someone giving a presentation

C. An organizer of the conference

D. The president of the association

Câu 396 :
When was Michael Bornstein originally supposed to deliver his presentation?

A. 8:20 a.m.

B. Noon

C. 10:30 a.m.

D. 6:00 p.m

Câu 398 :
What is the purpose of the renovation project?

A. To accommodate more travelers

B. To maintain its position as Belgium's leading airline

C. To make traveling more comfortable

D. To capture more market share

Câu 399 :
How long has Speextreme Airways been Belgium's leading airline?

A. 4 years

B. 5 years

C. 10 years

D. Since its inception

Câu 401 :
Mark your answer on your answer sheet:

Media VietJack

A. She is climbing over the fence

B. She is moving the trash cans

C. She is carrying a carton into a building

D. She is jogging along the street

Câu 403 :
Would you like a ride back to the airport?

A. Thanks, I’d appreciate it

B. You’re right. It’s on the 6th

C. Yes, it’s near the airport

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